FAQ’s

Frequently Asked Questions:

  1. What is the Highland Children’s Clothing Sale?
  2. Who can participate as a consignor?
  3. Who can participate as a volunteer?
  4. What sizes do you accept?
  5. What percentage do I receive as a consignor?
  6. Where does the other money go?
  7. What charities do you donate to?
  8. What incentives do you have for volunteers?
  9. Is there childcare available when I volunteer?
  10. Can I donate snacks instead of volunteering?
  11. What is the Presale?
  12. When do consignors get to shop?
  13. When do volunteers get to shop?
  14. What limits do you have on how many items I can consign?
  15. Do you accept VHS tapes?
  16. Do you accept shoes?
  17. What guidelines should I use for pricing my items?
  18. Do I need to make an appointment to drop off the items I want to consign?
  19. When is tag pick-up?
  20. When is the half price sale?
  21. Does everything sell for half price at the half-price sale?
  22. When can I pick-up my unsold items?
  23. Can I send someone else to pick up my unsold items and payment?
  24. Do you accept socks, belts, underwear, cloth diapers (covers, not liners)?
  25. Do you accept bedding and furniture?
  26. Do you accept toys?
  27. Can I still get my unsold items if I forget to pick them up at the designated time?
  28. How do I become a consignor?
  29. Does my consignor number change with each sale or stay the same?
  30. When do I get my check?
  31. Do you accept checks, credit cards, or debit cards?
  32. Do you have a system where I can enter my items on online inventory sheets?
  33. How can I get on your mailing list?
  34. Do I have to buy a tagging gun?
  35. Do I have to tag my own items?
  36. How should I package toys and other non-hanging items for sale?
  37. How often do you have clothing sales?
  38. Where do I pick up the fasteners for my tagging gun?
  39. What days and times do you have available for volunteering?
Answers:
  1. What is the Highland Children’s Clothing Sale?

    It is a twice a year sale of stylish, gently worn, clothing for children that also includes books, toys, shoes, and furniture.

  2. Who can participate as a consignor?

    Anyone with children’s items to sell! You do not have to be a member at Highland to participate.

  3. Who can participate as a volunteer?

    Anyone! You do not have to be a member at Highland to volunteer!

  4. What sizes do you accept?

    Girls sizes infant to 16 and juniors; boys sizes infant to 20 and smaller men's sizes.

  5. What percentage do I receive as a consignor?

    75% of the selling price of items sold OR 85% of the selling price of items sold if you also volunteer at least 1 shift.

  6. Where does the other money go?

    The remaining percentage goes back into the sale, to fund the purchase of supplies, equipment, fasteners, snacks, and fees. We usually have some left over that is donated to a local children’s charity. We are a non-profit organization.

  7. What charities do you donate to?

    In the past we have donated to Agape/ Families in Transition that helps homeless Mothers, Frayser Mission Church After School Program, Agape/ Laura’s Closet, Workcamp, HCC School Store, Ronald McDonald House, Belize School, LeBonheur Children’s Medical Center, and Victims of Hurricane Katrina. Many of the donated clothing, baby items, books and such go to charities here in Memphis!

  8. What incentives do you have for volunteers?

    Volunteers get to shop at our Presale on Thursday night and early on Sat for the 1/2 price sale. Those working 3 or more shifts shop at 5pm on Thurs. night, those working 2 shifts shop at 5:30pm and those working 1 shift shop at 6pm. All these times are before the consignors or general public. Volunteers also receive 85% of the selling price of their items if they consign.

  9. Is there childcare available when I volunteer?

    Yes! We will provide FREE childcare for you while you are volunteering during shifts Monday through Saturday. To request childcare, please email us at childcare@highlandclothingsale.com by February 5. Please note that we charge $5/child per shift for any cancellations that are not received at least 24 hours in advance.

  10. Can I donate snacks instead of volunteering?

    Snacks are provided for your covenience by the sale organizers. All we need is you!

  11. What is the Presale?

    Presale is a special shopping time before the general public is allowed in. It is for volunteers and consignors. Volunteers working 3 shifts or more get to shop first. It is always held the Thursday night before the sale opens.

  12. When do consignors get to shop?

    Consignors shop at 6:30pm on Thursday night the week of the sale.

  13. When do volunteers get to shop?

    Volunteers shop at different times depending on how many shifts they work. If they work 3 or more shifts, they shop at 5pm Thursday night the week of the sale. If they work 2 shifts, they shop at 5:30pm. If they work 1 shift, they shop at 6pm.

  14. What limits do you have on how many items I can consign?

    You can consign 75 clothing items (items on hangers) and 50 other items, which includes shoes, books and toys.

  15. Do you accept VHS tapes?

    No, we no longer accept VHS tapes.

  16. Do you accept shoes?

    Yes! There is a limit of 10 pairs per consignor and they must be in excellent condition. Shoes just won’t sell unless they look great. They need to be placed in Ziploc bags so that the pair does not get separated.

  17. What guidelines should I use for pricing my items?

    That is entirely up to you, but 1/4 to 1/3 of the original sale price is a good rule of thumb. Consider what you would be willing to pay. Try not to attach sentimentality to an item.

  18. Do I need to make an appointment to drop off the items I want to consign?

    Yes. All drop off appointments can be made by going to the Consignor Information page and clicking the link.

  19. When is tag pick-up?

    We will not be having a tag pick-up anymore since we have changed over to the barcode system. All tags (with their barcodes) will be printed from your computer. We prefer that you use white or ivory cardstock.

  20. When is the half price sale?

    Saturday morning the week of the sale, from 9am until 1pm.

  21. Does everything sell for half price at the half-price sale?

    No, only items specified as "Disc." on the tag will be sold at half-price on Saturday. Each consignor decides which of their items will be sold at half price.

  22. When can I pick-up my unsold items?

    On Saturday of the week of the sale, from 5:00 pm-7:00pm. Anything not picked up by 7:00 pm will be donated.

  23. Can I send someone else to pick up my unsold items and payment?

    Yes. When you drop-off your items, please specify who will be picking up your items and payment. Be sure they know your consignor number and bring photo identification.

  24. Do you accept socks, belts, underwear, cloth diapers (covers, not liners)?

    Yes! Just put them in a Ziploc bag with the size written on the bag. These items usually sell well.

  25. Do you accept bedding and furniture?

    Yes, we do. Be prepared however, to set up or take down your own beds. We do not have the manpower to do that; so if you want your baby bed to be displayed assembled you need to assemble it. You also need to take it apart if it does not sell. Due to federal regulations, we can no longer accept drop side cribs. Please be sure your bedding is contained in a large see thru bag (ziploc, mesh, etc), so that it will not get separated, but is still visible.

  26. Do you accept toys?

    Yes, we do. You need to make sure the toy has not been recalled before you bring it in to sell. All toys must also have all parts and be in working order. Any toy that needs batteries should have the batteries with it.

  27. Can I still get my unsold items if I forget to pick them up at the designated time?

    Unfortunately, no. You can, however, rest assured that we have donated them to some needy children who are enjoying your donation.

  28. How do I become a consignor?

    To become a consignor, go to the consignor information page, click the link and fill in the information. You will be given a consignor number. All consignors need to register through the website for the sale, even if you have consigned with us in he past.

  29. Does my consignor number change with each sale or stay the same?

    Once you have registered with our barcoding system your number will remain the same.

  30. When do I get my check?

    You will be able to pick up your check when you pick up your unsold items on Saturday. Please bring photo identification. If you choose not to pick-up your unsold items, your check will be mailed to you within a week.

  31. Do you accept checks, credit cards, or debit cards?

    Yes, we accept all three of those forms of payment.

  32. Do you have a system where I can enter my items on online inventory sheets?

    Yes! Please see the consignor information page for more information and how to register.

  33. How can I get on your mailing list?

    Click on the link on the contact us page.

  34. Do I have to buy a tagging gun?

    Yes, unless you know someone who has one that you can borrow. We offer the guns for sale for $12 each. You may go to the Highland Church of Christ office at 400 N. Houston Levee Rd, Cordova, Monday through Friday between the hours of 9 am and 3 pm or during worhsip times. Tagging guns are sold at cost, no discount is available.

  35. Do I have to tag my own items?

    Yes. There is not adequate volunteer staff to tag items as part of the sale.

  36. How should I package toys and other non-hanging items for sale?

    They should be put in Ziploc bags, if possible, and packing tape should be used to attach the tag. Keep in mind there will be children shopping, as well, who may find it hard to keep their hands off the toys. Try to make sure that any parts or pieces that go with your toys cannot be taken off by a curious child.

  37. How often do you have clothing sales?

    Twice a year, one in the Spring (usually March or April) for Spring & Summer clothes and one in the Fall (usually August) for Fall & Winter clothes.

  38. Where do I pick up the fasteners for my tagging gun?

    At our church offices. 400 N. Houston Levee Road, Cordova, TN . They are open from 9:00-3:00 Monday through Friday or during worship times.

  39. What days and times do you have available for volunteering?

    You can go to the volunteer page and click on the link to see all available shifts.

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